Have a 07, 5 series and needed 100k service, plus oil filter housing gasket/oil pan gasket leaking issues. Evan looked over a competitor estimate and stated he could discount labor involved. Took one day for all work to be completed and Evan personally test drove vehicle with no followup issues. (Located within walking distance, to Dublin Bart ) A week later, developed unrelated radiator hose leak, which was promptly diagnosed (O ring replacement) and repaired. Evan stated there would no charge, as a customer courtesy. Highly recommend to anyone interested as an alternative; to impersonal, two-three weeks waiting list and very $$$ expensive local BMW dealership. (You know who they are.)