Dublin Auto Repair

5

I received Excellent Customer service from Evan when I brought over my Porsche to get the Oil Change Reset and he went out of his way to help me at no charge. So when it was time to get 35k miles service on my Audi Q5, I knew where I am going. I was in and out in 30 mins. Eva was very helpful again. The rates are perfect, the peace of mind you get taking your cars to Evan is invaluable. I am a customer for life!

5

Evan is GREAT! He works on our Landrovers and soon our BMW. Trustworthy, thorough, helpful and accommodating. Can't ask for more with any mechanic and especially wonderful in a high value auto mechanic.His shop is spotless and his pricing is fair. Highly Recommend!!!!

5

THE BEST!!!!! Evan knows what he is doing. Only person I trust with my Audi.

5

Evan, Rich and the rest of the crew at Performance Autowerk are top notch. If you're a meticulous owner of a German car, I highly recommend this place for all of your service and repair work. This is not your average mechanic. These guys take genuine pride in their work and they are good at what they do, yet their prices are not just reasonable, they're competitive. One thing you'll notice right off the bat is that Evan is as passionate about these cars as he is experienced and knowledgeable, and it shows not only in the quality of his work but also the professionalism and friendliness with which he runs his business. I first brought my 09 BMW 328xi to Evan last year for an alignment and additional work my local dealer adamantly insisted I needed that wasn't covered by BMW's warranty. The dealer quoted me almost $2k to have the additional work performed at BMW. Evan performed the alignment at a very competitive rate, but after thoroughly inspecting my car, determined I didn't need the expensive work the dealer was trying to push, though he could have very easily reaped a nice profit by just performing it anyway; I would have been none the wiser. These guys are honest and up front.During that visit, Evan also took the time to discuss the pros/cons of a third party warranty I was considering purchasing as my CPO extended warranty and service plan was about to expire. I was concerned about the potential cost of upkeep now that everything would be out of pocket; these cars are not cheap to maintain and horror stories abound. I ultimately decided not to get the third party warranty as the cost/value analysis did not weigh in my favor given Performance Autowerk's affordability and expertise, which is far more valuable than the under-inclusive warranty I was considering. I have since been back to Performance Autowerk for routine maintenance and I simply can't say enough good things about these guys. In addition to the above, they are friendly, courteous and the office is clean, comfortable and conveniently located. Like another reviewer said, this place should be in your phone. They are my go-to when I need honest, affordable expertise to keep my BMW in top shape.

5

I just got some Bilstein B14 PSS coilovers installed on my MK6 GTI here. (I bought the coilovers on my own). The staff I dealt with - Rich and Evan - were great. They were very professional on the phone and gave me realistic estimates of what the price would be and how long it would take. Their price was much lower than the quotes I got from other shops, plus they even threw in a free alignment, which is awesome.When I walked into to my appointment, Rich already knew who I was and was ready to get info from the car to get it ready for the service.The car was done exactly when they said it would be, and they did a great job with the install. One of the coolest things about this place is that it is literally less than half a mile from the West Dublin BART station, so I was able to take the BART back home while I waited for my car to be finished and back to the shop when it was ready. So convenient, especially because I live a bit far from the shop.Will definitely be back!

5

I hit a pothole over the weekend and after the incident the radiator light came on. I popped up the hood and coolant was gushing down from the radiator.First thing that came out of my mind was "the radiator is cracked" and second thing that I thought was..."man, this is going to be costly!" Luckily, I called these guys and I spoke to Evan. Over the phone Evan said it has to be something else because BMW radiator are hard to crack. Took in my car and in less than 1 hour, Evan called me to let me know it was a damaged hose. Wheew...from thinking I was going to spend close to a grand, the damage was a few hundreds to fix. What a relief!!What I liked about these guys (Evan in particular) was the honestly and the friendliness! You don't find those around that often. Really cool guy and let me know upcoming things to look for since my car will hit the 10 year mark next year. This shop has a new customer as long as I live around this town and you bet I will be referring my friends and family to this place!

5

Performance Autowerk did an excellent job fixing my 2012 Audi S5. They went above and beyond and notified me of sketchy work that was previously done by Audi of Oakland. I'll definitely come back.

5

Evan is the best! This was my second visit. Rarely can I say I love bringing my BMW in for service, but I truly do at Performance Autowerk. They are quick, efficient, fair, personable and knowledgeable. His shop is also very convenient to BART if you need to get into SF while they work on your car.

5

Amazing staff and an extremely pleasant experience from start to finish.I brought in my C350 with a couple aftermarket parts and an idea for a custom quad exhaust set up. Carl and Evan helped me get an idea of the necessary work, referred me to a local exhaust shop for the mufflers/tips, and worked with me to schedule a time to get my diffuser installed. I brought in my aftermarket carbon fiber diffuser and early on in the installation process, it became painfully obvious that the part was not manufactured with proper fitment (cheap ebay part). The guys at Performance Autowerk wrestled with the not-so-perfect diffuser and got it to fit perfectly! They created custom brackets and drill locations to ensure my diffuser would not fall off some time in the future. Their attention to detail was the most impressive part--they even painted the exposed rivets in black to match the diffuser!The install took longer than originally quoted and they only charged for the additional custom brackets they had to create. The friendly staff, their knowledgeable expertise, and no-nonsense price got me hooked. I am definitely coming back here for any modifications or maintenance in the future.

5

Excellent service. Evan really knows what he is doing and provides an excellent customer experience. He has been prepping my car for several track days and it has never run better. Fabricated some air scoops to provide extra cooling to my front brakes and they work great!

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